PRODUCT(s):

Are your products Gluten-Free?

Yes! Rice 'N Grinds, Pride White Rice, and Pride Budders are all Gluten Free!

Is Rice 'N Grinds like Cream of Rice?

It is extremely similar to Cream of Rice. Cream of Rice is a white rice hot cereal that is unflavored and fortified with iron. Rice'N Grinds is an Organic and Flavored White Rice Hot Cereal. With no added Iron!

How do you cook RNG?

Cooking directions are on the back of each bag. However, when cooking with a microwave, remember that each microwave varies in power. So that may slightly change the duration at which you need to cook your RNG. So we always suggest keeping an eye on your bowl the first couple of times to make your perfect serving!

Is this okay for kids to eat?

AbsoFreakinglutely! Our daughter started to eat this at 16 months old. We would have to eat it in the closet to hide from her because she would steal it all. And I don't know about you, but I have a hard time saying "No" to an adorable little girl asking me for food!

Can I buy Rice 'N Grinds locally?

Yes! We have a store locator to see if any of our retail partners are within your preferred radius. If you're a retailer, you can fill out our wholesale inquiry form to get some more information about wholesaling our product.

Do you fortify any of your products with Iron?

NO WAY! Only naturally occurring iron in the rice. Which is about .6mg per serving.

Where is the rice in Rice 'N Grinds sourced from?

We have personally sourced our Certified Organic Long-Grain White Rice right here in the USA. We are proud to say it is farmed, milled and packed right here in the United States.

Is Pride Budder peanut-free?

YES! Our Pride Budder is manufactured in a peanut free facility! 

Can I bake with RNG?

YES! Check out our blogs in the “Pride Talk” section of the website for some foodspiration, or head on over to our Instagram where we are always posting recipes and the creations you guys come up with! And if you do bake with RNG, tag us in your Pride creation!

SHIPPING:

Do you offer free shipping?

YES! For orders over $99 in the U.S. ONLY!

Do you ship internationally?

We do! Shipping rates are calculated at check-out based on the destination and weight of the order. 

How long does shipping normally take?

Depending on when you order, where you are located and the size of the order. On average, shipments take 2-3 business days to arrive.

What happens if a product is shipped back to us due to a incorrect address?

If you would like for us to reship you the package we will have to charge you for shipping again OR if refunded there will be a 20% restocking fee.

What is Route Shipping Protection?

Route allows you to feel confident in the safety of your order. It provides full package protection and seamless resolution for order issues. It covers your package in the event that it's lost, damaged, or stolen, and is calculated based on the subtotal of the order.

You can track your deliveries and keep up with all your details using the Route Mobile App.

Need to file a claim? Just click here and follow the steps.

CUSTOMER SERVICE:

Subscription Cancellation Policy

All subscription cancellation will need a FULL 24 hour notice before being canceled. Failure to do so will result in your order NOT being canceled due to it already being processed through our system.

Customer Service Response Time

We always do our best to answer questions from our customers as quickly as possible, but if we are a bit behind please allow a full 24-48 hours for a response.